TERMS AND CONDITIONS

Effective Date: May 20, 2026

Welcome to TRANS-MERGE ENTERPRISES (PRIVATE) LIMITED ("Trans-merge", "we", "our", or "us"). These Terms and Conditions govern your use of our website and the services we provide. By accessing this website or engaging our services, you agree to comply with these terms. If you do not agree, please discontinue use.

1. Use of Our Website and Services

You agree to use our website and services only for lawful purposes. You must not:

  • Violate any applicable law or regulation
  • Upload or distribute malicious code, viruses, or harmful software
  • Attempt unauthorized access to systems, accounts, or data
  • Copy, reproduce, or resell our services or website content without written permission

2. Services Offered

Trans-merge provides services that may include:

  • Logistics and transport coordination
  • Customs clearance support and documentation assistance
  • Hardware and related supply services
  • Modern butchery and meat distribution support
  • General supply chain coordination

Service scope, turnaround times, and delivery commitments are defined through specific quotations, job orders, or contracts.

3. Quotes, Orders, and Contracts

All quotations are subject to confirmation and may vary based on quantity, route, customs requirements, supplier pricing, market conditions, and availability. An order is considered accepted once confirmed by Trans-merge in writing or by formal agreement.

4. Pricing and Payment Terms

Prices are provided in quotations or contracts and may exclude taxes, duties, permits, storage, or third-party charges unless expressly stated. Payment terms, due dates, and accepted methods are specified per engagement. Late payment may result in service suspension or additional charges where permitted.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipment, cargo, and business information
  • Submitting required customs and regulatory documentation on time
  • Ensuring lawful and properly packaged goods where applicable
  • Reviewing quotations, invoices, and service records promptly

6. Delivery, Delays, and Force Majeure

Estimated delivery or completion times are provided in good faith but may be affected by traffic, border processes, weather, inspections, infrastructure issues, supplier delays, or events beyond our control. Trans-merge is not liable for delays caused by force majeure or third-party disruptions.

7. Intellectual Property

All website content, branding, logos, text, and materials are owned by or licensed to Trans-merge and are protected by applicable intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

To the extent permitted by law, Trans-merge shall not be liable for indirect, incidental, special, or consequential losses, including loss of profits, business interruption, or reputational loss arising from use of this website or service delays.

9. Termination and Suspension

We may suspend or terminate access to our website or services if these terms are breached, if required by law, or if continuing service is not commercially or operationally feasible.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms become effective when published on this page with a revised effective date.

11. Governing Law

These terms are governed by the laws applicable in Zimbabwe unless otherwise stated in a signed contract.

12. Contact Information

For questions about these Terms and Conditions, contact: