PRIVACY POLICY

Effective Date: May 20, 2026

TRANS-MERGE ENTERPRISES (PRIVATE) LIMITED ("Trans-merge", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and contact us for logistics, customs, supply, and related services.

1. Information We Collect

We collect the personal information that you voluntarily provide, such as:

  • Full name
  • Phone number
  • Email address
  • Company or business name (where applicable)
  • Inquiry details, delivery details, or service requirements

We may also collect limited non-identifiable technical information, such as browser type, pages visited, and device information through cookies or analytics tools.

2. How We Collect Information

We collect information when you:

  • Fill out our contact form
  • Call, email, or message us directly
  • Request quotations or service support
  • Interact with our website through cookies and usage analytics

3. Purpose of Collection and Use

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Prepare and send quotations
  • Coordinate logistics, customs, hardware supply, and distribution support
  • Improve website performance and customer support quality
  • Meet legal, regulatory, and operational obligations

4. Sharing of Information

We do not sell your personal information. We may share limited data with trusted service providers or operational partners only when necessary to deliver services, operate our website, or comply with applicable laws and lawful requests.

5. Data Retention

We retain personal information only for as long as needed to fulfill the purposes outlined in this policy, resolve disputes, maintain records, or comply with legal requirements.

6. Data Security

We apply reasonable administrative and technical safeguards to protect personal information. While we strive to protect your data, no online transmission or storage method is completely secure.

7. Your Choices and Rights

You may contact us at any time to:

  • Request access to your personal information
  • Request correction or update of your details
  • Request deletion of data, where legally permissible
  • Opt out of non-essential communications

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, remember preferences, and understand website traffic. You can manage or disable cookies in your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Contact Us

For any questions about this Privacy Policy or your personal information, contact: